Issues with international orders
2021-Oct-23
※外国語表記かつ海外発送の方むけのご連絡になります
We are aware that for the last few days there are following issues on our site for users who choose other language than Japanese:
- users can't login.
- tax isn't subtracted for international orders
We've already fixed problem #1, but it will take a while to solve #2 as we will need to talk with the support division of the system we use.
In the meantime, the best way to avoid the problem is not to select other currency than JPY in the dialog that appears just after you change your language from the list on the bottom right. As far as we know tax is correctly subtracted from your cost when prices are shown in JPY. If you mistakingly choose other currency, clearing cache in your browser may help you to start from the default setting.
If you have any problem, or like to just order by text, contact us from here.
We're sorry for the inconvenience and thank you for your patronage!
Clockface Modular